Venessa is a design leader that helps craft experiences that meet business and customer needs. She has shipped many products for household names like Vodafone and Rightmove, all the way to small startups.
Venessa advocates using design thinking principles to help solve business problems. She strives to create and build diverse teams and is currently the Head of UX at Cazoo. Alongside her work at Cazoo, she shares her insights and learnings on UX, career progression, and design leadership on her blog.
Bridging the gap - bringing together people, process and tech to create a unified vision
People are the beating heart of most businesses, in order for employees to do their job well they need to be supplied with the right tooling.
As Cazoo scaled they brought operations and logistics in-house which meant automating manual processes, using UX and technology to transform the way their internal users work. Venessa talks about how her and her team work to show the value of design to build great tools for our internal users.